Ring and ask
Most people want to know three things before they book anything: what it costs, how long it takes and whether anybody has slots. All three are answerable in about two minutes.
Or send it over
Four things and we will come back with a straight answer.
Same day in term time, usually sooner.
What to have ready
None of it is essential, but having it to hand turns a five-minute call into a two-minute one and gets you a firmer answer.
- Whether you have driven at all. Including a few goes on a private road or an airfield. It changes where we start.
- How often you can realistically get out. Once a week and twice a week are very different timelines, and honesty here saves disappointment later.
- Whether you have passed the theory. If not, that is the first thing to sort, because it gates everything else.
- Manual or automatic. If you are unsure, say so — it is a bigger decision than most people realise and we will talk it through.
If you are nervous about ringing
A surprising number of people put off learning to drive for years and then find the phone call the hardest part of it. If that is you, send the form instead and say so in a sentence.
It changes nothing about what we charge and quite a lot about how the first lesson is arranged. Nobody will make anything of it, and you are in considerably more company than you think.
Booking for somebody else? Parents ring on behalf of teenagers all the time and that is fine. We will still want two minutes with the learner before the first lesson, because their questions are different from yours.
Blocks, refunds and stopping
Lessons are paid individually or in blocks of ten. There is no joining fee, no contract and no minimum commitment beyond the lesson you have booked.
If you move away, stop, or decide this is not for you, unused block hours are refunded. We would rather do that than hold money against lessons somebody has stopped wanting.
Anything not answered here? Ring it — you will get an instructor rather than an office.
01925 640 118Getting hold of us
How quickly will somebody get back to me?
Same day in term time, usually within a couple of hours. Evenings and weekends we pick up the next morning, because the phone is in a car rather than an office.
Will I speak to an instructor?
Yes. There is no booking team — the person who answers is the person who will be teaching you, or who teaches alongside them.
What if there are no slots with the instructor I want?
We will tell you how long the wait actually is and what the alternatives look like. A month with the right person often beats starting next week with the wrong one.
Can I ask questions before committing to anything?
That is most of what these calls are. Nobody is put on a list for ringing up and asking how it works.
Do you cover my postcode?
If you are inside the six areas listed we almost certainly do. Outside them, ring and ask — we go a little further than the map suggests, especially for the first lesson.
I am booking for my son or daughter. Should they ring?
Either is fine, but we will want to speak to them before the first lesson. It is their nerves and their questions that shape how we start.
Six areas, three test centres
Start where
you actually are.
Tell us whether you have driven before and how often you can get out. We come back with a realistic number of hours, what it costs and who has slots.
01925 640 118